Cancellation Policy
Cancellation policy – Course Cancellation may be made by either the certificant or the Instructor. A
certificant may cancel their initial enrollment at any time prior to the start of class (After the course has
begun, refunds are not permitted). The certificant will receive a refund of their initial deposit, however, a
$25.00 service fee will be charged for those who cancel a week or more from the day the class begins. A
$50.00 service fee will be charged for those who cancel within a week of class.  

If the course is canceled by the instructor, the certificant will have the option of rescheduling or receiving a
100% refund of money owed. In order for the Instructor to cancel the course / class, the instructor who was
responsible for teaching that particular course / class must attempt to call or otherwise contact each
enrolled certificant 48 hours before the scheduled day of class. If, for whatever reason, the course must be
canceled without due notice, a notification will be left at the facility, clearly stating that the class is canceled
and giving further instruction to reschedule or receive a refund. In the event that the Instructor is unable to
notify the enrolled certificants, it becomes the duty of the Head Instructor to notify the enrollees.  

Deposits – Deposits shall be made in full and must be made at least 1 week before the start of class, at the
time of registration. Deposits will be accepted as Cash, Check, or Money Order. At the time the deposit is
received, a receipt shall be issued and sent to the applicant with confirmation of registration. Applicants
who do not pay the Deposit will not be registered. Deposits will not be accepted on the day of class unless
previous arrangements had been made with the head instructor. Under no circumstances will deposits be
accepted after the start of class. All applicants must have paid the deposit in full prior to class starting or
the applicant shall not be permitted to attend.

Refunds – Certificants shall be entitled to a refund if they cancel enrollment prior to the start of the course.
Refunds shall be made in a timely fashion (within 1 month), with added service fees, as outlined in the
cancellation policy. If the course is canceled by the instructor, the certificant has the choice to receive a
100% refund or reschedule.

All refunds will be made by Check and shall be accompanied with a refund receipt. A copy of this receipt
will be kept on file for a period of 4 years, after which it shall be destroyed by cross cut shredding.